Live status of all services Incident

Some users may encounter errors when submitting queries in Microsoft 365 Copilot Chat

Microsoft 365 Copilot Chat CW1548957

Users may encounter errors when submitting queries in Copilot Chat.

Status
Service degradation
Feature
General
Region
Not specified (all regions)
Started
Nov 11, 2026, 15:39 CET
Duration
1 h 12 min
Last update
Nov 11, 2026, 16:38 CET
Next update
Nov 11, 2026, 18:00 CET

Current status

We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps.

More info

Affected users may see errors such as “Something went wrong” or “I couldn’t help with that” when submitting queries.

Scope of impact

Impact is specific to some users attempting to submit queries in Copilot Chat.

When Microsoft 365 goes down

The live overview shows the current state of every Microsoft 365 service, refreshed every minute from Microsoft Graph.

To see whether your own tenant is affected, check Service health in the Microsoft 365 admin center. Only a backup outside Microsoft protects against data loss, and only a tested break-glass account against locked-out admins. We set up both in fixed-scope sprints.

Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.