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Admins may not be able to identify non-compliant device settings as expected in Microsoft Intune

Microsoft Intune IT1516138

Admins may not be able to identify non-compliant device settings as expected in Microsoft Intune.

Status
Service degradation
Feature
Microsoft Intune
Region
Not specified (all regions)
Started
Aug 7, 2026, 21:53 CEST
Duration
73 days 7 h
Last update
Oct 20, 2026, 03:40 CEST
Next update
Oct 20, 2026, 23:30 CEST

Current status

We were alerted to an issue in Microsoft Intune from a customer report, which indicated that admins may not be able to identify the settings causing non-compliant devices. We investigated the issue and identified that a previous change to the generation of unique Policy and Settings metadata identifiers caused some policy documents to be malformed, which caused some non-compliant settings to incorrectly show as compliant. We're working on developing a fix to address the issue and once ready, we'll begin deploying to all affected environments.

More info

The device compliance calculation is unaffected.

Scope of impact

Any admins may be impacted by this event and may be unable to correctly identify non-compliant device settings as expected in Microsoft Intune. This section may be updated as our investigation continues.

Root cause

A previous change to the generation of unique Policy and Settings metadata identifiers caused some policy documents to be malformed, which caused some non-compliant settings to incorrectly show as compliant.

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Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.