Live status of all services Incident

Some users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours

Microsoft Intune IT1549049

Users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours.

Status
Service degradation
Feature
Microsoft Intune
Region
Not specified (all regions)
Started
Nov 11, 2026, 17:34 CET
Duration
8 h 18 min
Last update
Nov 11, 2026, 20:48 CET
Next update
Nov 12, 2026, 03:30 CET

Current status

We've confirmed that a component introduced in a recent Windows update is causing the issue and are developing a fix. We'll provide an estimated release timeline once one is available.

More info

While we're working to remediate impact, affected users can perform a manual check-in.

Scope of impact

Any user with a Microsoft Intune enrolled Windows device may be affected. This information may be updated as our investigation continues.

Root cause

A recent Windows update contains a code issue affecting Intune's ability to perform an initial check-in, resulting in impact.

Timeline

Every update Microsoft posted for this issue, newest first.

  1. Nov 11, 2026, 20:48 CET

    We've confirmed that a component introduced in a recent Windows update is causing the issue and are developing a fix. We'll provide an estimated release timeline once one is available.

  2. Nov 11, 2026, 17:57 CET

    This event is a continuation of the issue previously communicated via IT1547988.

    Our monitoring has identified an increase in delays affecting check-ins for Microsoft Intune-enrolled Windows devices. Our investigation indicates that an issue in a recent Windows update is causing initial device check-in attempts to fail, while subsequent automated and manual attempts remain unaffected. We're continuing to analyze the changes introduced in the recent Windows update to isolate the specific root cause and determine an appropriate remediation strategy.

  3. Nov 11, 2026, 17:37 CET

    We're investigating a potential issue with Microsoft Intune and checking for impact to your organization. We'll provide an update within 30 minutes.

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To see whether your own tenant is affected, check Service health in the Microsoft 365 admin center. Only a backup outside Microsoft protects against data loss, and only a tested break-glass account against locked-out admins. We set up both in fixed-scope sprints.

Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.