Live status of all services Advisory

Admins can't identify who deleted a Viva Engage community or its Microsoft 365 Group in Microsoft Entra ID audit logs

Microsoft 365 suite MO1457843

Admins can't identify who deleted a Viva Engage community or its Microsoft 365 Group in Entra ID audit logs.

Status
Service degradation
Feature
Company or User Administration
Region
Not specified (all regions)
Started
Aug 20, 2026, 00:38 CEST
Duration
58 days 4 h
Last update
Oct 8, 2026, 02:01 CEST
Next update
Oct 31, 2026, 00:00 CET

Current status

We're deploying the first of three changes which we need to make for to ensure a comprehensive long-term solution. Due to the complexity of these changes, we currently anticipate remediation by Friday, January 30, 2027. We're continuing to monitor the progress of our deployment to identify any opportunities to expedite the process.

More info

Impact applies to deletions initiated from both the Viva Engage web experience and the Viva Engage app in Microsoft Teams.

Admins needing to identify who deleted a specific community or group during the affected period should open a Microsoft support case with the deletion date and group/community details so support can trace the initiating user through service-side logs.

Scope of impact

This issue is preventing all admins from identifying who deleted Viva Engage communities or their connected Microsoft 365 Group in Microsoft Entra ID audit logs. This information may be updated as our investigation continues.

Root cause

A recent update to improve group deletions of Viva Engage communities within Microsoft Teams is resulting in impact.

Timeline

Every update Microsoft posted for this issue, newest first.

  1. Oct 2, 2026, 00:50 CEST

    We're deploying the first of three changes which we need to make for to ensure a comprehensive long-term solution. Due to the complexity of these changes, we currently anticipate remediation by Friday, January 30, 2027. We're continuing to monitor the progress of our deployment to identify any opportunities to expedite the process.

  2. Sep 17, 2026, 00:07 CEST

    We're progressing with our additional levels of validations so we can ensure that our solution returns admins ability to determine who deleted Viva Engage communities or its Microsoft 365 Group in Entra ID audit logs. We'll provide an updated timeline for the deployment of our fix and the remediation of the impact once our pre-deployment tests have concluded.

  3. Sep 3, 2026, 00:29 CEST

    We've determined that resolving this issue requires additional validation to ensure that our fix addresses the impact without introducing unintended effects to the service. We're continuing testing and validation efforts and will provide an updated deployment timeline once those activities are completed.

  4. Aug 20, 2026, 00:38 CEST

    We've identified an update to our Viva Engage communities that’s preventing admins from identifying users who deleted a Viva Engage community or its connected Microsoft 365 Group in Microsoft Entra ID audit logs. We've developed and are internally validating a fix to remediate the impact. We'll provide an updated timeline for the deployment of our solution and the remediation of the impact once it has become available.

When Microsoft 365 goes down

The live overview shows the current state of every Microsoft 365 service, refreshed every minute from Microsoft Graph.

To see whether your own tenant is affected, check Service health in the Microsoft 365 admin center. Only a backup outside Microsoft protects against data loss, and only a tested break-glass account against locked-out admins. We set up both in fixed-scope sprints.

Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.