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Users' Microsoft 365 Apps usage reports may show outdated data in the admin center

Microsoft 365 suite MO1532211

Users' Microsoft 365 Apps usage reports may show outdated data in the admin center.

Status
Service degradation
Feature
Access
Region
Not specified (all regions)
Started
Oct 30, 2026, 22:02 CET
Duration
2 h
Last update
Oct 30, 2026, 22:03 CET
Next update
Oct 31, 2026, 03:00 CET

Current status

We've identified through our monitoring of service health telemetry that an upstream component of the Microsoft 365 Apps usage data processing pipeline is in an unhealthy state, which is resulting in data reporting delays. We're working to implement a fix for the impacted component to restore timely data processing.

Scope of impact

This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues.

Root cause

An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data.

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To see whether your own tenant is affected, check Service health in the Microsoft 365 admin center. Only a backup outside Microsoft protects against data loss, and only a tested break-glass account against locked-out admins. We set up both in fixed-scope sprints.

Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.