Live status of all services Incident

Admins are unable to complete cross-tenant Microsoft OneDrive migrations

Microsoft OneDrive OD1530155

Admins are unable to complete cross-tenant OneDrive migrations.

Status
Service degradation
Feature
OneDrive for Business
Region
Not specified (all regions)
Started
Oct 29, 2026, 11:06 CET
Duration
5 h 41 min
Last update
Oct 29, 2026, 14:03 CET
Next update
Oct 29, 2026, 19:00 CET

Current status

We're continuing to review the move request jobs, and the underlying migration infrastructure to isolate the source of the issue.

More info

Admins may see some migration jobs remain in the Scheduled/Queued state.

Scope of impact

This could potentially impact an admins attempting to perform cross-tenant OneDrive migrations. This information may be updated as our investigation continues.

Timeline

Every update Microsoft posted for this issue, newest first.

  1. Oct 29, 2026, 14:03 CET

    We're continuing to review the move request jobs, and the underlying migration infrastructure to isolate the source of the issue.

  2. Oct 29, 2026, 13:09 CET

    We're reviewing the move request jobs to identify where the migration process is failing to complete. Once this review is complete, we'll have a better understanding of the root cause and the appropriate steps to mitigate impact.

  3. Oct 29, 2026, 11:08 CET

    We're analyzing support provided information to determine our next troubleshooting steps.

When Microsoft 365 goes down

The live overview shows the current state of every Microsoft 365 service, refreshed every minute from Microsoft Graph.

To see whether your own tenant is affected, check Service health in the Microsoft 365 admin center. Only a backup outside Microsoft protects against data loss, and only a tested break-glass account against locked-out admins. We set up both in fixed-scope sprints.

Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.