Admins are unable to complete cross-tenant OneDrive migrations.
- Status
- Service degradation
- Feature
- OneDrive for Business
- Region
- Not specified (all regions)
- Started
- Oct 29, 2026, 11:06 CET
- Duration
- 5 h 41 min
- Last update
- Oct 29, 2026, 14:03 CET
- Next update
- Oct 29, 2026, 19:00 CET
Current status
We're continuing to review the move request jobs, and the underlying migration infrastructure to isolate the source of the issue.
More info
Admins may see some migration jobs remain in the Scheduled/Queued state.
Scope of impact
This could potentially impact an admins attempting to perform cross-tenant OneDrive migrations. This information may be updated as our investigation continues.
Timeline
Every update Microsoft posted for this issue, newest first.
- Oct 29, 2026, 14:03 CET
We're continuing to review the move request jobs, and the underlying migration infrastructure to isolate the source of the issue.
- Oct 29, 2026, 13:09 CET
We're reviewing the move request jobs to identify where the migration process is failing to complete. Once this review is complete, we'll have a better understanding of the root cause and the appropriate steps to mitigate impact.
- Oct 29, 2026, 11:08 CET
We're analyzing support provided information to determine our next troubleshooting steps.