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Some users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers

Microsoft 365 for the web OO1547737

Users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers.

Status
Service degradation
Feature
Word Online
Region
Not specified (all regions)
Started
Nov 10, 2026, 20:40 CET
Duration
3 h 7 min
Last update
Nov 10, 2026, 20:53 CET
Next update
Nov 11, 2026, 10:00 CET

Current status

We've identified that a recent update for Chromium-based browsers relating to minimum window size restrictions is causing impact to the Transcribe feature in Word for the web if a users' browser window doesn't match the minimum size threshold. We've created and are deploying a code change to update the logic Word for the web uses to remediate this issue.

More info

Selecting the Upload audio button under Dictate > Transcribe in Word for the web may not open the file selection window, potentially preventing users from uploading audio files for transcription. In some cases, the button may be unresponsive without displaying an error message. This only impacts users leveraging Chromium-based browsers such as Edge and Chrome. Users may be able to avoid this issue by adjusting their browser window size.

Scope of impact

Some users attempting to upload audio files for transcription using the Transcribe feature in Word for the web on Chromium-based browsers may be impacted if their browser window's size is under the minimum threshold.

Root cause

A recent update for Chromium-based browsers relating to minimum window size restrictions is causing impact to the Transcribe feature in Word for the web if a users' browser window doesn't match the minimum size threshold.

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