Live status of all services Advisory · resolved

Some users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI

Power BI PB1508905

Users may have encountered refresh failures when using the Dynamics 365 Business Central connector in Power BI.

Status
Service restored
Feature
General
Region
Not specified (all regions)
Started
Oct 14, 2026, 17:00 CEST
Resolved
Oct 15, 2026, 16:55 CEST
Duration
23 h 55 min

Scope of impact

The impact was specific to some users who had expected refreshes using the Dynamics 365 Business Central connector in Power BI.

Root cause

A regression in the Dynamics 365 Business Central control-plane service was causing refresh failures when using the connector in Power BI

Next steps:
- We're further analyzing the regression to help us isolate its source, and to help prevent similar issues in the future.

This is the final update for the event.

Final status

After our completed rollback of the affected service, our internal telemetry verified that the impact had been remediated.

Timeline

Every update Microsoft posted for this issue, newest first.

  1. Oct 15, 2026, 17:41 CEST

    After our completed rollback of the affected service, our internal telemetry verified that the impact had been remediated.

  2. Oct 15, 2026, 16:17 CEST

    We've identified that a regression in the Dynamics 365 Business Central control plane is causing API connection failures. We're rolling back the affected service to remediate the issue and are monitoring progress.

  3. Oct 15, 2026, 15:31 CEST

    We're continuing our analysis of service telemetry to help us identify the root cause and the next steps required to mitigate impact.

  4. Oct 15, 2026, 14:21 CEST

    We're analyzing service telemetry to help us identify the root cause and the next steps required to mitigate impact.

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