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Users' Microsoft Teams contact cards may not fully display Out of office text

Microsoft Teams TM1504581

Users' Microsoft Teams contact cards may not fully display Out of office text.

Status
Service degradation
Feature
Presence
Region
Not specified (all regions)
Started
Oct 12, 2026, 23:18 CEST
Duration
4 days 5 h
Last update
Oct 13, 2026, 01:56 CEST
Next update
Oct 19, 2026, 23:00 CEST

Current status

We've identified that a recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact. We're deploying a fix to correct the value and remediate the impact. We'll provide a timeline for the completion of the deployment as one becomes available.

More info

Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.

Scope of impact

Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted.

Root cause

A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.

Timeline

Every update Microsoft posted for this issue, newest first.

  1. Oct 13, 2026, 00:42 CEST

    We've identified that a recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact. We're deploying a fix to correct the value and remediate the impact. We'll provide a timeline for the completion of the deployment as one becomes available.

  2. Oct 12, 2026, 23:48 CEST

    We're reviewing the screenshots provided by a subset of affected users to gain clarity on the issue and determine the next steps to isolate the root cause.

  3. Oct 12, 2026, 23:28 CEST

    We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

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Source: Microsoft Graph, Service Communications API. This is the view of a Swiss Microsoft 365 tenant: services not licensed there are missing, and individual issues may affect your tenant differently. Microsoft names the region only in the issue text. The Switzerland view shows issues for Switzerland, for Europe in general and those without a region, but not issues that only name other countries such as Germany or the UK. This page is not provided by Microsoft.