Some users may have been unable to access Microsoft Copilot across multiple Microsoft 365 applications.
- Status
- Wiederhergestellt
- Funktion
- General
- Region
- Asien-Pazifik
- Beginn
- 28.10.2026, 08:38 Uhr
- Behoben
- 28.10.2026, 10:26 Uhr
- Dauer
- 1 Std. 47 Min.
Mehr Informationen
Affected applications included Outlook on the web, Outlook desktop, and Microsoft Teams desktop.
Betroffen
Impact was specific to some users in South India and Singapore attempting to access Microsoft Copilot across multiple Microsoft 365 applications.
Ursache
A section of networking infrastructure, responsible for facilitating Microsoft Copilot access in multiple Microsoft 365 applications, became unresponsive and resulted in impact.
Next steps: - We're reviewing performance data and trends on the affected networking infrastructure to help prevent similar issues in the future.
Abschluss
We've identified that a section of networking infrastructure, responsible for facilitating Microsoft Copilot access in multiple Microsoft 365 applications, became unresponsive and resulted in impact. While we were in process of developing a fix to apply performance and traffic optimizations, service telemetry indicated that the infrastructure had recovered and we'll monitor system logs to ensure that impact doesn't reoccur.
Verlauf
Alle Updates von Microsoft zu dieser Meldung, das neuste zuoberst.
- 28.10.2026, 10:29 Uhr
We've identified that a section of networking infrastructure, responsible for facilitating Microsoft Copilot access in multiple Microsoft 365 applications, became unresponsive and resulted in impact. While we were in process of developing a fix to apply performance and traffic optimizations, service telemetry indicated that the infrastructure had recovered and we'll monitor system logs to ensure that impact doesn't reoccur.
- 28.10.2026, 08:41 Uhr
We’re reviewing service telemetry and system logs to isolate the root cause, in order to develop a remediation plan.