Users may have been unable to access Microsoft Word, PowerPoint, or Excel for the web.
- Status
- Wiederhergestellt
- Funktion
- Word Online
- Region
- Nicht angegeben (alle Regionen)
- Beginn
- 03.11.2026, 22:24 Uhr
- Behoben
- 03.11.2026, 23:35 Uhr
- Dauer
- 1 Std. 10 Min.
Betroffen
Some users who attempted to access Microsoft Word, PowerPoint, or Excel for the web may have been impacted.
Ursache
A recent change intended to update the process by which access requests are routed introduced a header issue which resulted in the impact.
Next steps:
- We're reviewing our update standards to ensure similar issues are caught and addressed ahead of deployment to prevent similar issues from occurring.
This is the final update for the event.
Abschluss
We've identified a recent change intended to update the process by which access requests are routed introduced a header issue which resulted in the impact. We've reversed this change and, after monitoring service health telemetry, confirmed the failures associated with the issue have ceased and the impact is remediated.
Verlauf
Alle Updates von Microsoft zu dieser Meldung, das neuste zuoberst.
- 03.11.2026, 23:52 Uhr
We've identified a recent change intended to update the process by which access requests are routed introduced a header issue which resulted in the impact. We've reversed this change and, after monitoring service health telemetry, confirmed the failures associated with the issue have ceased and the impact is remediated.
- 03.11.2026, 22:59 Uhr
We're reviewing service health telemetry, as well as recent changes, to identify the source of the impact and develop a mitigation strategy.
- 03.11.2026, 22:34 Uhr
We're investigating a potential issue with Microsoft 365 for the web and checking for impact to your organization. We'll provide an update within 30 minutes.