Users may have been unable to utilize the Side Pane in Microsoft Word and received an error message.
- Status
- Wiederhergestellt
- Funktion
- Word
- Region
- Nicht angegeben (alle Regionen)
- Beginn
- 12.11.2026, 05:57 Uhr
- Behoben
- 12.11.2026, 09:18 Uhr
- Dauer
- 3 Std. 21 Min.
Mehr Informationen
Affected users may have seen the following error message:
"something went wrong"
Betroffen
Some users attempting to utilize the Side Pane in Microsoft Word may have been impacted by this event.
Ursache
A recent change to the underlying service infrastructure affected its ability to process requests successfully.
Next steps:
- We're continuing to investigate the underlying infrastructure issue to determine why the recent change caused impact and identify measures to prevent similar issues from occurring in the future.
This is the final update for the event.
Abschluss
We've determined that a recent change to the underlying service infrastructure affected its ability to process requests successfully. We've rebalanced resources across the affected infrastructure and after a period of monitoring, confirmed that impact has been remediated.
Verlauf
Alle Updates von Microsoft zu dieser Meldung, das neuste zuoberst.
- 12.11.2026, 10:10 Uhr
We've determined that a recent change to the underlying service infrastructure affected its ability to process requests successfully. We've rebalanced resources across the affected infrastructure and after a period of monitoring, confirmed that impact has been remediated.
- 12.11.2026, 08:44 Uhr
We've identified that requests are being routed to a portion of infrastructure that isn't processing requests as efficiently as expected, leading to impact. We're applying configuration changes to the affected portion of infrastructure so that it can efficiently handle the requests and process them as expected.
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