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Users may be unable to download webinar registration details from the Events app in Microsoft Teams

Microsoft Teams TM1492872

Users may have been unable to download webinar registration details from the Events app in Microsoft Teams.

Status
Wiederhergestellt
Funktion
General
Region
Nicht angegeben (alle Regionen)
Beginn
09.10.2026, 20:56 Uhr
Behoben
16.10.2026, 21:24 Uhr
Dauer
7 Tage

Mehr Informationen

Specifically, this impacted users who had the AllowEngagementReport meeting policy set to Off, and they were unable to download webinar registration details in Microsoft Teams Events because the Download option didn’t appear.

Betroffen

Impact may have occurred for users whose assigned meeting policy had AllowEngagementReport set to Off, which prevented them from downloading webinar registration details from the Events app in Microsoft Teams.

Ursache

A recent service update introduced a regression that caused the registration report download option to become unavailable when the engagement reporting policy was disabled, despite the report being independent of this policy.

Next steps:
- We're evaluating our service update protocols to ensure similar issues are identified and corrected ahead of implementation to prevent this from reoccurring.

This is the final update for the event.

Abschluss

We've verified with a subset of affected users that our actions have remediated the impact.

Verlauf

Alle Updates von Microsoft zu dieser Meldung, das neuste zuoberst.

  1. 16.10.2026, 21:34 Uhr

    We've verified with a subset of affected users that our actions have remediated the impact.

  2. 16.10.2026, 06:28 Uhr

    We’ve completed deployment of the fix and are validating with affected users to confirm that the issue is resolved.

  3. 16.10.2026, 01:29 Uhr

    We're still in the process of deploying our fix to the remaining affected environments and our projections now indicate it may complete by our next scheduled communication update.

  4. 15.10.2026, 20:01 Uhr

    The deployment of our fix to the remaining affected environments is ongoing. We anticipate this will complete, remediating impact for all users, by our next scheduled communication update.

  5. 13.10.2026, 19:38 Uhr

    After receiving reports that some affected users are still impacted by this issue, we've found that the fix hadn't completed deployment as expected. The deployment of our fix is still in progress, and we'll continue to monitor its progress to ensure it completes and resolves the issue for all users.

  6. 13.10.2026, 17:49 Uhr

    We've reached out t a subset of affected users and are awaiting feedback to confirm that the fix we deployed remediates the impact as expected.

  7. 12.10.2026, 15:57 Uhr

    We've deployed the aforementioned fix and are reaching out to affected users to validate that impact is no longer occurring.

  8. 11.10.2026, 12:35 Uhr

    We're continuing to monitor the deployment of our code fix, which we anticipate will complete by our next scheduled communications update.

  9. 11.10.2026, 12:35 Uhr

    We're continuing to monitor the deployment of our code fix, which we anticipate will complete by our next scheduled communications update.

  10. 10.10.2026, 17:03 Uhr

    We're monitoring the deployment of our code fix, which we anticipate will complete by our next scheduled communications update.

  11. 10.10.2026, 11:51 Uhr

    We've identified that a recent service update introduced a regression that causes the registration report download option to become unavailable when the engagement reporting policy is disabled, despite the report being independent of this policy. We're applying a code fix to mitigate impact and expect to be able to provide a remediation timeline by our next scheduled update.

  12. 09.10.2026, 23:49 Uhr

    We've identified a potential code issue which we're validating a fix for to ensure its efficacy before applying it to affected environments. Once validation is complete and we confirm that the code issue is the source of the impact, we'll provide a timeline for deployment of the fix.

  13. 09.10.2026, 21:35 Uhr

    In conjunction with our continued review of feature updates that may be contributing to the issue, we're analyzing logs provided by some affected user to determine the source of impact.

  14. 09.10.2026, 20:57 Uhr

    We've received reports from affected users that users may be unable to download webinar registration details in Microsoft Teams Events when the AllowEngagementReport meeting policy is set to Off. We're reviewing recent feature updates to the service to isolate the source of this issue and identify appropriate remediation actions.

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